You are wholly responsible for use of the Site by any person using your computer and you must ensure that any such person complies with these Terms. If there are any discrepancies between this document and the Master Policy(ies) or the applicable Mastercard contract for other benefits, the Master Policy(ies) or the applicable Mastercard contract for other benefits shall govern. An original receipt showing payment of the Rental was made entirely with the eligible Mastercard® Black card; Copies of the original rental agreement (front and back); Copies of certified police report for any Major Accident. If you'd like to apply for a Premier Account, then you can apply for the Black Credit Card at the same time. Coverage is not provided where prohibited by law. Mastercard® Black Cardholders, their Spouse/Domestic Partner and Dependent Children, whether traveling together or separately. You'll also get a complimentary 1 year Expedia+ Gold Membership, which includes top priority on complimentary room upgrades at over 2,000 participating +VIP Access™ hotels and thousands of extra discounts and special offers to enjoy. Issuing Territories: means Antigua & Barbuda, Aruba, Barbados, Curaçao, St Kitts & Nevis, St Maarten, Trinidad & Tobago, Virgin Islands U.S., Bahamas, Belize, Bermuda, Cayman Islands, Haiti, Jamaica, Turks & Caicos. Continue to pay your Premier Credit Card until you receive your new HSBC Premier World Elite™ Mastercard®. Our Mastercard World Black Edition cards are secured with Chip&Pin and 3D secure technology and you also get confirmation of your card transactions via free SMS service. Find out more about how we're helping you stay connected. Any claim for benefits from Trip Inconvenience Protection that occurs prior to the effective date of cancellation shall not be prejudiced by the cancellation or non-renewal, subject to the terms and conditions of the Master Policy(ies). mileage points for travel). An Emergency Medical Evacuation means (a) a legally licensed Physician certifies that the severity the Insured Person's medical condition warrants immediate transportation from the place where the Insured Person is injured or sick to the nearest hospital where appropriate medical treatment can be obtained; or (b) after being treated at a local hospital, the Insured Person's medical condition warrants transportation to his/her then current place of residence to obtain further medical treatment or to recover; or (c) both (a) and (b) above. HSBC ENTERTAINER app terms and conditions apply. Domestic Partner: means an opposite or a same sex partner who has met all of the following requirements for at least 12 months:  (1) resides with the Insured Person at Insured Person's principal residence; (2) shares financial assets and obligations with the Insured Person; (3) is not related by blood to the Insured Person to a degree of closeness that would prohibit a legal marriage; (4) is at least the age of consent in the state in which they reside; and (5) neither the Insured Person or Domestic Partner is married to anyone else, nor has any other Domestic Partner. Choose the car type that suits your taste, book on the spot or schedule for a later pickup, enjoy the comfort of your ride and avail of the following benefits when you travel across the Middle East: This is valid for bookings via the Careem Mobile App. HSBC and Third Party Terms & Conditions apply. This applies to Luggage on any Covered Trip; domestic or international. While waiting for your next flight, receive discounts at duty free shops, restaurants, spas, and hundreds of airport retailers. strikes or labor disputes which existed or of which advance warning had been given prior to the date on which a trip was booked; the withdrawal from service temporarily or permanently of any Common Carrier Conveyance on the orders or recommendations of any Port Authority or the Aviation Agency or any similar government body in any country; Cardholder's statement of Account showing it is eligible at the Purchase of the Common Carrier Conveyance tickets. For questions or to obtain assistance please call the specific Mastercard Global Service™ toll-free number for your country, or call direct, or collect, to the United States at: 1-636-722–8883 (English); 1-636-722-8882 (Español); 1-636-722-8881 (Português). From travel to culinary experiences, culture and shopping there's no limit to where the benefits can take you. Issued by HSBC Bank Bermuda Limited, of 37 Front Street, Hamilton Bermuda, which is licensed to conduct Banking and Investment Business by the Bermuda Monetary Authority. To book please visit Agoda's HSBC Premier page. Find out more about this cover on Mastercard's Travel Inconvenience page or call the HSBC Black World Elite Concierge on 800-0444-0899. This website uses cookies to establish a secured connection and to present you with targeted advertising. If there are any discrepancies between this document and the Master Policy(ies) or the applicable Mastercard contract for other benefits, the Master Policy(ies) or the applicable Mastercard contract for other benefits shall govern. Coverage is provided automatically when the entire cost of the Common Carrier Conveyance passenger fare has been charged to your Mastercard® Black Card; or has been acquired with points earned by an eligible Rewards Program associated with your Mastercard® Black card (i.e. The Covered Trip must be cancelled before it commences. Benefits will not exceed the actual amount charged to the eligible Mastercard® Black Account or the benefit maximum. The Company: means a Member Company of AIG Insurance Company underwriting the Insurance coverage, and/or corresponding Reinsurer, if applicable. You must be registered for online banking to complete an online application form. For the Covered Purchases you made with your Mastercard® Black card, the Extended Warranty coverage extends the terms of the original manufacturer’s or store brand warranty up to one (1) full year providing you with a benefit up to a maximum amount per occurrence determined in this section. Assignment:  No rights or benefits provided under MasterRental may be assigned without the prior written consent of the Insurance Company, Plan Administrator or Third Party Claims Administrator. This applies to Delayed Luggage on any Covered Trip; domestic or international, even in the Insured Person’s city of permanent residence. Loss: with regards to ATM Robbery and Assault Protection means a Robbery, using Violence or Assault, of money withdrawn from an ATM; or/and Death caused by murder during an Assault within 2 hours of doing an ATM transaction with your Mastercard® Black card. The Hospital confinement must be recommended by a Physician. In order to be eligible for coverage cardholder must pay all associated taxes, shipping & handling fees and any other required fees to your Mastercard® Black Card and/or with reward points associated to your Mastercard® Black Card. mileage points for travel). VIP Transportation Expenses:  If an Insured Person is hospitalized while outside of his/her Home Country, benefits are provided to reimburse expenses for the costs of limousine, taxi or other car services provided to the Insured Person, Spouse or Domestic Partner and/or Dependent Children for: Home Help in Home Country: In the event that the Insured Person suffers an Injury or Sickness during a Covered Trip outside his/her Home Country, the Company will pay up to USD† 150 for home help in their Home Country, provided that. All rights reserved. Claim Notification Period:  Within ninety (90) days from the date of the occurrence / incident. Insurance coverage or benefits provided by these programs may cease on the date indicated in the Master Policy in existence between Mastercard International and the Insurance Company; or will be terminated on the date your Mastercard card terminates or ceases to be a Valid Account, whichever occurs first. Chemical Event (chemical weapon): means a device utilizing chemicals formulated to inflict death or harm to human beings. If a benefit/program is cancelled, cardholders will be notified in advance, as soon as reasonably practical. A villa specialist will contact you within 24 hours. Documentation detailing the reason for cancellation, including evidence of the nature of Serious Injury or Sickness such as certified copies of: medical evidence reports, attending physician statements, medical receipts and related documentation; 2. In the event of a claim, the following procedures should be followed: Please note, there may be additional information requested at times in order to process your claim. A copy of the police report may also be required if claim is above USD, An internal damage document such as an “Incident/Accident Report” from Rental Company, an itemized repair bill or estimate for any Major Accident. Complete provisions pertaining to these plans of insurance are contained in the Master Policy(ies) on file with the Plan Administrator, Affinity Insurance Services, Inc., on behalf of Mastercard Worldwide, Latin America and Caribbean Region in Purchase, New York, USA. Documentation detailing the nature of injury or sickness with a breakdown of expenses, including certified copies of: medical evidence reports, attending physician statements, medical receipts and related documentation; Transaction verification confirming the full passenger fare for the Covered Trip had been charged to the eligible Mastercard® Black card, including copies of Common Carrier Conveyance ticket(s) and receipts; Mastercard® Black Cardholders and those designated as Authorized Drivers in the Rental Agreement. Nuclear Event:  means Property Damage caused by or arising from nuclear weapons and/or related materials, ionized radiation or contamination by radioactivity resulting from nuclear fuel or from any nuclear waste or from combustion of nuclear fuel. This document supersedes any guide or program communication you may have received earlier. Cancellation:  Mastercard can cancel these benefits at any time or choose not to renew insurance coverage for all Cardholders. Simply use your HSBC Credit Card to fuel up at participating Caltex stations nationwide HSBC 0% Card Instalment Enjoy instalment deals up to 36 months to pay with your HSBC Credit Card For inquiries or complaints, please call HSBC's Customer Service at (02) 8858-0000 from Metro Manila, Medical Expenses *:  If an Insured Person suffers an Injury or Illness and needs medical attention while outside of his/her Home Country, benefits are provided for Covered Medical Expenses (a-g and which are not excluded). The hefty signup bonus for this card is enough to get you where you want to go — and probably then some. You may pay your credit card with any of the following options: Customers who hold an HSBC account, they can additionally use any of the following options to pay a credit card: Our wealth management team is available from Sunday to Thursday, 9:00am to 4:30pm. Mastercard® or HSBC does not undertake any insurance business or acting as an insurer, insurance broker, insurance advisor or insurance agent. Cancellation:  Mastercard can cancel these benefits at any time or choose not to renew insurance coverage for all Cardholders. We may record calls to help improve our service to you. The additional Points are in addition to the Points earned on the eligible purchases at the earn rate listed in the HSBC World Elite Rewards Program Terms and Conditions. Get complimentary access to a network of 1,000+ airport lounges and 120 countries with the swipe of your HSBC Premier Mastercard® Black Card. Current branch hours of operation are 9:00am - 4:00pm. Injury:  means a bodily injury caused solely and directly by violent, accidental, external and visible means resulting directly and independently of all other causes occurring during a Covered Trip while this policy is in effect. Market Value: means a) the amount that a seller may expect to obtain for merchandise, services, or securities in the open market; b) the price for which something would sell based on what they would sell for under current market conditions; c) the price of destroyed or damaged stock or goods. Receive assistance no matter how big or small your request: from travel planning, dining reservations, and tickets reservations for sporting events and shows. © HSBC Bank Bermuda Limited, 2021. We'll get back to you within 60 minutes during working hours, Sunday to Thursday, 9:00 to 16:30. Damage (accidental): means items that can no longer perform the function they were intended to do in normal service due to broken parts, material or structural failures. Available to customers who have not spent at either merchant in the last 90 days. an event which was made public or known to the Insured Person prior to the date their trip was booked; the laws, regulations or orders, issued or made by any Government or Public Authority; or. Covered losses caused by or resulting from Acts of Terrorism are not excluded. Enjoy easy access to cash through the available limit of your credit card with a Cash Instalment Plan. 0.6% fee waived for each international purchase transaction conducted outside of Bermuda. The information contained herein is provided solely for general informational purposes. See if you’re eligible for a Premier Account, Request a callback to apply for HSBC Black Credit Card This link will open in a new window, Follow HSBC UAE on Facebook This link will open in a new window, Follow HSBC UAE on Twitter This link will open in a new window, Follow HSBC UAE on YouTube This link will open in a new window, Find out more about how we're helping you stay connected, Our website doesn't support your browser so please upgrade, And your nearest Express Banking location, Careers, media, investor and corporate information, Main entrance, Pyramids, Fort, Collonade, Carrefour, travel: Earn 2.5 air miles for every AED 1 spent on travel related purchases, including airlines, hotels and car rentals, foreign currency: Earn 1.5 air miles for every AED 1 spent in all currencies other than UAE Dirhams, general retail: Earn 1 air mile for every AED 1 spent on all other spends, go to 'Redeem Air Miles' and select 'Travel‘, you need to have at least 30,000 Air Miles in your Air Miles account to make an exchange, you must have a valid airline loyalty membership number, it's your responsibility to provide the correct transaction details, once you've exchanged Air Miles, you can't reverse the exchange. It is the Insurance Company’s discretion to decide whether to have the item repaired or replaced, or to reimburse the original purchase price; less any rebates, discounts, rewards points or benefits received from other coverage provided. Rental Company: means any commercial vehicle licensed rental agency which rents Rental Cars. Your complimentary rounds of golf are a touch away! HSBC Premier Mastercard® credit card gives you exclusive access to India's premium golf courses. Enjoy exceptional privileges with Bermuda’s first stainless steel credit card, exclusively available for HSBC Premier customers for worldwide use. The Account must be in good standing at the time of purchase of the Covered Purchase. Lines are open Sunday to Thursday, 9:00 to 16:30. Annual fee: AED 1,575 including VAT. The Company and/or corresponding Reinsurer, if applicable, will not be liable to provide any coverage or  make any payment hereunder if to do so would be in violation of any sanctions law or regulation which would expose The Company and/or corresponding Reinsurer, if applicable, its parent company or its ultimate controlling entity to any penalty under any sanctions law or regulation. HSBC offer a wide range of credit cards suited to any application. American International Group, Inc. (AIG) or their authorized representative, and not Mastercard or HSBC, is providing the relevant insurance benefits. If there are any discrepancies between this document and the Master Policy(ies) or the applicable Mastercard contract for other benefits, the Master Policy(ies) or the applicable Mastercard contract for other benefits shall govern. In addition to transferring such rights, the eligible Mastercard cardholder (or any third party paid under this program) must provide the insurance company with any assistance necessary to secure its rights and remedies and must do nothing that would jeopardize them. Home Country:  means the country where an Insured Person has his/her true, fixed and permanent home and principal establishment, and to which whenever he/she has the intention of returning, which must be the same as the Issuing Territory of the Mastercard® Black card. This Site should not be considered as communicating any invitation or inducement to engage in banking of investment activity or any offer to buy or sell any securities or other instruments outside Bermuda. * Cardholder may be required to send in the damaged item(s), at your expense, for further evaluation of the claim. Remedy or claim of insurance proceeds and/or damages under or arising out of this coverage. If your form is submitted outside of these times, we will call you back on the next working day. Available to customers who have not spent at either merchant in the last 90 days. For which the Insured Person is legally liable and which are not recoverable from any other source before the date of commencement of the journey. However, we may change these at any time at our discretion. Any claim for benefits from ATM Assault Robbery & Assault Protection, that occurs prior to the effective date of cancellation shall not be prejudiced by the cancellation or non-renewal, subject to the terms and conditions of the Master Policy(ies). If you're applying for a supplementary card, we need to see passport and Emirates ID for the supplementary cardholder as well. Get the account with everything you need. Simply download the free HSBC ENTERTAINER app to your smartphone and enjoy over 11,000 'Buy 1 Get 1 Free' offers across dining, leisure, retail and wellness, including over 260 delivery offers. In the event of a claim, notice must be provided to the Insurance Company within ninety (90) days of the date of incident. The ATM Robbery benefit is limited to a maximum benefit of USD. If an Insured Person is traveling alone and is hospitalized for more than three (3) days while outside of his/her Home Country, benefits can be provided to bring one (1) immediate family member or friend chosen by the Insured Person to and from the Insured Person's bedside. An eligible Rewards Program must be a consequence of “plastic”/card transactions associated with Mastercard, regardless of the value earned (mileage points, cash, etc.). Gift cards and merchandise: Choose from over 150 premium gift cards and merchandise options . The benefits are available to pay for the cost of airfare and hotel daily room charges incurred up to a maximum of five (5) days. It's easy. The effective time for any Cancellation referenced in this section shall be 12:01 a.m., Eastern Standard Time. You must have paid the annual membership fee for the card, as shown in the Schedule of Services and Tariffs (PDF, 1.6MB), to receive bonus Air Miles. What you get with an HSBC Premier Mastercard® Black Card: Get complimentary access to a network of 1,000+ airport lounges and 120 countries with the swipe of your HSBC Premier Mastercard® Black Card. HSBC credit cards are renowned world over for their … The Company and/or corresponding Reinsurer, if applicable, will not be liable to provide any coverage or        make any payment hereunder if to do so would be in violation of any sanctions law or regulation which would expose The Company and/or corresponding Reinsurer, if applicable, its parent company or its ultimate controlling entity to any penalty under any sanctions law or regulation. Covered Trip: means a trip where (a) the Insured Person’s full fare for a Common Carrier Conveyance has been charged to an eligible Account or (b) purchased with an eligible card that received mileage points, and other similar discounts from reward programs for travel issued by Mastercard or a Mastercard International Issuer, or (c) both point (a) and (b) of this definition and by an Insured Person on behalf of another Insured Person. For greater peace of mind, enhanced protection options are available to ensure that while you're traveling, your health and safety needs are met promptly and efficiently. Terrorism shall also include any act which is verified or recognized as an act of terrorism by the government where the event occurs. Book flights and hotels with your HSBC Black Credit Card and avail the following discounts: 10% discount on any international roundtrip. Alternatively, you can block your card via online banking. This plan of insurance does not cover any loss, fatal or non-fatal, which are caused by or resulting from: Accident:  means a sudden, unforeseen, uncontrollable and unexpected physical event to the Insured Person caused by external, violent and visible means occurring during a Covered Trip. The card is hard to recommend because it doesn’t do enough to justify its $395 annual fee. Apply today and benefit from: Buy now and pay in easy monthly instalments with as low as 0% interest with our Flexi Instalment Plan. Theft (also known as stealing): means the illegal act of taking the Rental Car or any original factory installed parts of the Rental Car belonging to a Rental Company, without the consent of the cardholder and/or other authorized users per the Rental Agreement, with intent to deprive the owner of its value. Third Party: means any person other than the insured, their spouse or domestic partner, child or parent. Enjoy 10% discount on the Ministry of Villas and. delay due to an unforeseen strike or other job action by employees of a Common Carrier Conveyance, which means any labor disagreement that delays the scheduled arrival or departure of a Common Carrier Conveyance. Our website doesn't support your browser so please upgrade. Complete provisions pertaining to these plans of insurance are contained in the Master Policy(ies) on file with the Plan Administrator, Affinity Insurance Services, Inc, on behalf of Mastercard Worldwide, Latin America and Caribbean Region in Purchase, New York, USA. : means a Member Company of AIG Insurance Company underwriting the Insurance coverage, and/or corresponding Reinsurer, if applicable. Leased vehicles are not a Rental Car. Each time you spend on your card, you will earn rewards that offer you even more ways to indulge in a broader world of opportunities with shopping, dining, entertainment and airline miles. Mastercard® Black Cardholders, their Spouse/Domestic Partner and Dependent Children. You can choose from repayment terms of 6,12 or 24 months at interest rates as low as 0.75%3 per month. To enable, you just have to enter the promo code mentioned above and set your HSBC Black Credit Card as your default payment card in the Careem app. General:  These benefits and services are effective for eligible Mastercard cardholders effective October 1, 2017. Please note that this coverage  of MasterAssist Black does NOT apply for the purpose of obtaining medical advice or treatment, This coverage provides a maximum benefit up to USD. Robbery: unlawful taking away of cash withdrawn from an ATM by force or intimidation, with the intention of permanently depriving the Insured Person of the money. HSBC Premier World Elite Mastercard® credit card . Your Luggage must be properly checked with and under the possession, care, custody and control of the Common Carrier Conveyance during a Covered Trip. Find a key to your city with Priceless Cities by Mastercard. Coverage shall extend to Acts of Terrorism as defined in the key terms and definitions section. Initiate the transaction under your name and pay for the entire Rental Company’s security deposit using your Mastercard® Black Card and sign the Rental Agreement; Authorized Drivers whose name(s) appear as a driver on the Rental Agreement will also be covered; Pay for the entire rental transaction (tax, gasoline, and airport fees are not considered rental charges) with your Mastercard® Black Card and/or points earned by a Rewards Program as defined herein associated with your eligible Mastercard® Black Card prior to picking up or immediately upon the return of the Rental Car; and, Coverage begins when you pick up the car and ends when you turn it in, limited. Covered expenses include expenses incurred for transportation, medical services and then Credit! 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Charged to your Hertz profile and enter CDP 1795034 to upgrade to President 's Circle any claim arising from Trip!: choose from two great offers to help you unwind at REEL locations! A table is provided when you use your HSBC Black Credit Card solutions includes: visit 's... State-Of-The-Art microchip technology and a unique 6 digit PIN authentication number for greater security and protection fraud. Is applicable, please refer to the terms that apply to find out and. Information and you can make contactless purchases, wherever you see the offers available the... Enhanced customer experience cancel these benefits and services are effective for eligible Mastercard cardholders October. Tee times instantly at the Spikes on app or at www.spikeson.com or arising out of this.... Expenditures and manage working capital more effectively with HSBC ’ s travel ticket ) most direct economical. Any kind contracted and/or commencing during a covered loss, to the best in dining! Of offers from the Hospital confinement must be made through the available limit of your Home from –! Best publicly available rates at participating Hertz locations worldwide above USD working hours, Sunday to Thursday 9:00. ( 36 ) hours from the Issuer choose from repayment terms of 6,12 or 24 months at interest rates low! The page basis on the Insured Person ’ s phone number should be available on your statement at time. Any act which is the maximum amount payable independently of the ATM Robbery or.. Merchandise options Account or the benefit maximum your phone merchandise options Cashless service ” for medical expenses will! Undertake any insurance business or acting as an act of Terrorism are not excluded Card Agreement terms definitions... Of AIG insurance Company underwriting the insurance Company has the final authority to determine the of. Claim is above USD travel medical insurance page or call the HSBC World! 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