Search Results. Parcel2Go handles the Amazon delivery for its Smart Send program. Share. Useful. You can change the delivery address/date, add special instructions, or choose the nearest drop-off point to ensure the safe and sound delivery of your parcel. This website was last checked: 10 days ago Hit the check button to update this page. However, you are eligible for a refund only if: If you need any clarity over your refund-related rights, you can check their refund policy and stay informed. Yes, you can. En lisant nos contenus, vous acceptez l'utilisation des cookies Pour en savoir plus et changer votre configuration de cookies, veuillez Voir notre politique concernant les cookies. You can rebook your parcel and reschedule your delivery. They will try resolving the issue. Once the order is canceled, you can apply for a refund in a similar manner. If you pay using this facility, you get an additional 2% discount on your order. Response Code . Check out what 64,687 people have written so far, and share your own experience. These parcel delivery options, along with direct integration into various marketplace websites, is best served with a 24x7 customer service team. Finding the Parcel2Go drop off location is easy. The delivery of your shipment/Parcel depends on many factors like the delivery passcode and the courier partner. You can check the list here. Then you can’t make it happen without Parcel2Go. Add a Review. You can find your nearest drop-off location by using its drop-off services. If your parcel details are incorrect or you want to make any sudden changes then the only thing that you need to do is log in to your Parcel2Go account and visits their live chat section. Reply. Accessing live chat was also easy within the app, with the process working just as well as on the Parcel2Go website. 22% increase in customer satisfaction (CSAT) score – 3.3 up from 2.7, 11% improvement in Trustpilot scores, rising from 3.7 to 4.1, Customer team is able to effectively handle spikes in chats during holiday season from 10,000/week to 30,000/week, Managers can forecast activity to manage shifts and customer activity more effectively. Terms and Conditions However, the general parcel collection rule says that your parcel can be collected anywhere between 8 am to 8 pm. If Parcel2Go tracking is not working then you can contact their help center and chat live. “And it was the right decision for us. Parcel2Go offers you an affordable small parcel delivery facility at an affordable cost of £1.99. Track the shipment and get live delivery status. With the help of the Parcel2Go tracker tool, you can always track your parcel and find out the delivery status. There is hardly any leading delivery partner that hasn’t joined hands with Parcel2Go. Do you agree with Parcel2Go’s 4-star rating? However, you are not eligible for a refund if the parcel has been delivered. There’s live chat on the site. They will surely offer you reliable and immediate help. Check out what 64,957 people have written so far, and share your own experience. “When Bold360 was implemented, we saw – and continue to see – greater efficiency and productivity for our team. Courier services like TNT, Yodel, DX, City Sprint, and Palletforce don’t offer drop-off facilities. The parcel will be soon picked up. With the Bold360 solution, Parcel2Go is experiencing significant benefits, including: Parcel2Go is also building a business case for greater proactive customer interactions with AI. Parcel2Go is a leading delivery giant in the UK helping millions of people to send parcels and packages in 180+ countries and territories worldwide. Pack your parcel and drop-off it to your neared drop-off location. “We are able to minimize the risk to the customer by promptly addressing their questions and providing customer service excellence at a greater scale.”. Delivery service providers like Parcelforce, UPS, TNT, Hermes, DPD, FedEx, DHL, and many more are covered in its range of couriers. Every parcel under this delivery service is eligible for parcel protection. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. As soon as you place an order with Parcel2Go, you will get an estimated. MyHermes Live Chat is open for the following hours: 8am -6pm Monday to Friday. Check out what 47,003 people have written so far, and share your own experience. These items are prohibited for delivery with other delivery services as well due to their extremely destructive/harmful nature during the transport/transit. You can easily make a claim for your parcel as long as you are a contract holder with Parcel2Go. Our extensive research and word of mouth recommendations led us to Bold360, which supported our goal of customer service excellence,” said Phil Woodbridge, Head of Operations for Parcel2Go. 200. “Prior to Bold360, we used another live chat system; however, we found that as the platform evolved, it didn’t quite fit our customer service needs. Just visit this page, select the service you would like to book, enter the postcode in which you are looking for a drop-off point, and submit the details. What are the facilities with the Parcel2Go delivery guarantee and insurance service? | Put a copy of your order/receipt inside your parcel and seal your package with parcel tape. Powered by Parcel2Go. The range of couriers of Parcel2Go is quite extensive and wide-spread. You've already flagged this Reply from Parcel2Go. You will get the result soon. Photos. Contact Parcel2Go customer service. Parcel2go Live Chat Ce site utilise des cookies pour amèliorer votre expèrience. Discover smarter, more personalized engagement. As the U.K.’s top parcel broker, Parcel2Go provides a shipping alternative to the Post Office for consumers and small eBay sellers and businesses. Together we can! So, there is no particular pre-decided delivery date. Install the application to know the status of your package any time, We have designed a mobile application for you to easily monitor all your packages. Check out what 64,962 people have written so far, and share your own experience. In case you are confused about where to find it, tracking number lookup can be done in your account details or order confirmation email. For example, they will advertise a next day service but the terms state 2-3 days for delivery. Copyright © 2003-2021 LogMeIn, Inc. All rights reserved. Parcel2G has a dedicated contact center to help you with your queries and worries. Parcel2Go com salary trends based on salaries posted anonymously by Parcel2Go com employees. “From my experience, it is critical to have access to live data. | Read 59,681-59,700 Reviews out of 64,962 Do you agree with Parcel2Go’s 4-star rating? Check Website . Just three simple steps and you are done: The international parcel delivery with parcel2Go starts with £7.10 excluding VAT. | Read 59,201-59,220 Reviews out of 64,687 It would be done with the help of leading courier partners like UPS, DPD, and Parcelforce. Sending UK parcel with Parcel2Go is as easy as clapping. Here, you can track local as well as international packages without any troubles. Here is the short video explaining every bit of parcel measurement. Check out what 65,148 people have written so far, and share your own experience. Phil Woodbridge, Head of Operations, Parcel2Go. They have a 24*7 live chat portal to assist you. CBSNews.com | CBS.com | TV.com | TVGuide.com. Parcel2Go has very user-friendly policies. Yes, you can. What to do? | Read 57,421-57,440 Reviews out of 64,071 Parcel2Go.com has a consumer rating of 1.1 stars from 344 reviews indicating that most customers are generally dissatisfied with their purchases. To import buyer details form Amazon’s FBA program. They will try resolving the issue. Live Chat CollectPlus Live Chat X. 15 Reviews--Jobs. Bold360 enables us to compete in the marketplace by empowering us to offer customer service excellence. If you chose to add guaranteed delivery and insurance service with your parcel then you will get benefited in many ways. Which documents are required to be sent outside of the EU? Customer Help Centre What can we help you with? If due to any reason, you don’t want to proceed with your order, you can easily cancel it. Where is my nearest Parcel2Go drop off location? Why not try searching for your enquiry in one of our popular topics: … “When Bold360 was implemented, we saw – and continue to see – greater efficiency and productivity for our team. Parcel2Go services Parcel2Go is majorly into parcel delivery at the local and international levels. Then they make up lots of excuses to cover up their ineptitude and put the blame on us deceived customers. Click here for more info. Currently Up . Do you agree with Parcel2Go’s 4-star rating? With the help of rebooking, you can rearrange your collection. Privacy Policy Aller . Bold360 live chat enables the customer service team to handle more complex tasks more effectively, and it supports the firm’s ability to offer multilingual options. Track your order using the Parcel2Go tracking number and stay updated with the delivery details. You can easily find it on your order confirmation email. They are fantastic – some of the best I have seen,” said Woodbridge. No phone number. In this case, Parcel2Go has an easy solution for you. They have a wide delivery partner network in the UK and across to ensure the safe and sound delivery of your packages/parcels at an affordable cost. By using its services/facilities, you can compare the facilities/prices of multiple domestic and worldwide postage options and choose the best option. Each code begins with 'P2G', followed by 8 digits. Do you agree with Parcel2Go’s 4-star rating? The parcel’s carriage costs will be eligible for the claim. Live Help Talk to an operator. What does the Parcel2Go track number look like? | Read 30,101-30,120 Reviews out of 47,003 United Kingdom; Ireland ; Spain; Enter Your P2G Reference Number: How Can … Average salaries for Parcel2Go com Live Chat Operator: [salary]. Rating of 1.1 stars from 344 Reviews indicating that most customers are generally dissatisfied with their purchases benefited many. The damage caused to your shipment fantastic – some of the Parcel2Go tracking is not then. 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